Payments & BillingSupport article
How marketplace pricing works
| Charge | Who pays | Notes |
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Payments & Billing
Canonical pricing terms
- Work Fee: the main price set by the seller for the order.
- Buyer Service Fee: the buyer-facing fee shown separately at checkout.
- Marketplace Take: the seller-side percentage deducted from the work fee before seller payout.
Who pays what
| Charge | Who pays | Notes |
|---|---|---|
| Work Fee | Buyer | The main order price |
| Buyer Service Fee | Buyer | Shown separately at checkout |
| Marketplace Take | Seller | Deducted from seller earnings |
Plan impact
- Starter sellers typically pay a 15% Marketplace Take.
- Pro sellers typically pay a 10% Marketplace Take.
- Enterprise pricing can use a custom configuration.
Example
$100 order on Starter:
- Buyer pays: $100 work fee + any displayed Buyer Service Fee
- Seller receives: $85 before any other seller-side holds or adjustments
$100 order on Pro:
- Buyer pays: $100 work fee + any displayed Buyer Service Fee
- Seller receives: $90 before any other seller-side holds or adjustments
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